Deborah is our Partner, Strategic Communication.
Deborah believes in the potential of organizations to create great experiences for the people that work for them and for the people and communities they serve.
She specializes in communications [with a particular passion for employee communications]. Over the past 20 years of experience Deborah’s helped her clients in Canada, the US, and UK – big and small, for profit and not, individuals and teams – solve some of their toughest challenges. She’s especially proud to have successfully supported 5 of the biggest culture changes in Canadian history.
Deborah helps create conditions for outstanding organizational performance. She brings insight, innovation and a structured, integrated approach to mobilize and build momentum. Her unique and effective approach uses the principles of creating to help her clients design and implement strategies for building influence through formal and informal networks.
Your insight helped us cut directly to the issue at hand and think creatively and productively about how to address it.
Zia Khan
Katzenbach Partners [after working together on a client transformation]
At Alcan and Bombardier Aerospace, as Director of Internal Communication, she led the transformation of the global function.
Deborah challenged us to make our business better and helped us deliver internal communications that were about more than happy employees.
Dan Gagnier
SVP Corporate Services, Alcan Inc
Deborah helped us make relevant and meaningful links between our business, brand and HR/OD strategies. The result – internal communications with real business impact.
Jean-Louis Poirier
SVP Human Resources, Bombardier Aerospace
Deborah has a BSc from Carleton and an MBA from Concordia University. She’s a member of the International Association of Business Consultants. Deborah also studies with the management consultant and philosopher Robert Fritz. She earned the designation certified structural consultant in 1998. Structural consulting is a technique for co-exploring reality and helping clients quickly see and understand underlying and often hidden drivers of organizational behavior. Deborah’s a past member of the Institute of Management Consultants and held the Certified Management Consultant (CMC) designation from 1986 to 2009.
She developed and delivered the first Internal Communication course in the PR Certification program at McGill University. Since 1998 she’s been an invited judge in Concordia’s John Molson School of Business annual M.B.A. international case competition.
Deborah serves on the Board of Equitas: International Centre for Human Rights and is a member of the Executive Committee and Chair of the Communication Committee.
Deborah’s passion, energy and commitment is helping us to be better at what we do.
Ian Hamilton
Executive Director, Equitas
She’s a past member of the Nomination Committee for the Project Chance Foundation Board and the Board of Directors of the Montreal Women’s Y where she served as president of the Femmes de Mérite Sponsorship Committee.