Deborah has more than 20 years as a management consultant, coach and facilitator. Has helped some of Canada’s most recognized brands – big and small, for profit and not-for-profit – grow and improve performance. Her unique approach uses the principles of creating and structural thinking to help her clients design and implement strategies for achieving their business and professional goals.
A change management expert. Deborah brings insight and a structured, integrated approach to support leaders, and their teams, in building momentum toward their goals. She gets quickly to the root cause. Simplifies complexity. Helps operationalize organizational strategy and create conditions for outstanding performance. A communication specialist. Deborah designs and implements team, departmental and institutional strategies that build influence and engage key organizational stakeholders. She has a particular expertise and passion for internal communication and building energy from the inside-out. Deborah believes in the potential of organizations to deliver strong results while creating great experiences for the people that work for them and for the people and communities they serve.
You can find out more about Deborah’s professional practice, education, interests and see her endorsements and recommendations on LinkedIn. She writes about the workplace, change and communication on her blog and other publications. And she posts about these and other things that matter to her on Facebook, Google+ and Twitter.
Deborah’s insight helped us cut directly to the issue at hand and think creatively and productively about how to address it.
Zia Khan Katzenbach Partners [after working together on a client transformation]
Smart, savvy, diligent and empathetic. That’s Deborah. Above and beyond her great writing and planning skills, she’s just nice to know and fun to work with.
Tom Mulhern Associate Partner, VSA Partners [after working together on a client transformation]
We need more people like you who relentlessly pursue the good things in organizations by asking the right questions.
Dr. Leandro Herrero, author of Viral Change and founder The Chalfont Project [in reply to a comment on his blog, 2014]
Deborah challenged us to make our business better and helped us deliver internal communications that were about more than happy employees.
Dan Gagnier SVP Corporate Services, Alcan Inc.
Deborah is far and away the best internal communications person I have ever worked with. she brought to Alcan a passionate desire to engage in 2-way conversations with our 70,000 employees and developed innovative approaches, surveys and communication vehicles to help managers achieve this objective. Her passion, dedication and commitment to honest talk made an impression that has guided me in the years since I left Alcan.
Ray Castelli CEO, Weatherhaven
Deborah helped us make relevant and meaningful links between our business, brand and HR/OD strategies. The result – internal communications with real business impact.
Jean-Louis Poirier, SVP Human Resources, Bombardier Aerospace
Deborah has a BSc from Carleton and an MBA from Concordia University. She’s a member of the International Association of Business Communicators. Deborah is committed to the ongoing development of her skills in structural consulting, a technique for helping clients quickly see, and understand, underlying and often hidden drivers of organizational behavior. To that end, she studies with best selling business author, structural dynamics pioneer and management consultant Robert Fritz. Deborah earned the designation certified structural consultant in 1998. Deborah joined the executive of IABC/Montréal in 2013 as VP Membership and is leading the creation of a Chapter mentorship program. She’s a past member of the Institute of Management Consultants and held the Certified Management Consultant (CMC) designation from 1986 to 2009. She developed and delivered the first Internal Communication course in the PR Certification program at McGill University. Since 1998 she’s been an invited judge in Concordia’s John Molson School of Business annual M.B.A. international case competition. As a founding board member [2012 – 2013] Deborah is helping to build The Peace Grantmakers Network – a group of philanthropic foundations, individual donors, and partners working collaboratively in support of applied peace efforts by working with grassroots organizations to develop projects like Tools of Peace and the i-Canada Peace Alliance. She’s also an active supporter of Equitas: International Centre for Human Rights [2004 – present] where she was Chair of the Communications Committee, member of the Board and the Executive Committee [2007 – 2011].
Deborah’s passion, energy and commitment is helping us to be better at what we do.
Ian Hamilton Executive Director, Equitas
Deborah has great vision, as structured and disciplined approach to implementing that vision and as a Board and Executive Committee member has taken Equitas – International Centre for Human Rights Education to new heights in effectively communicating its mission and accomplishments.
Robert Yalden Chairman of the Board, Equitas and Partner, Osler, Hoskin & Harcourt
Deborah Ied the feasibility work, for a project to transform St James the Apostle’s church hall in the centre of Montreal’s commercial district into a unique urban farming project based on a social business model.
Deborah has the talent to bring together diverse groups and interests around a cause and move them forward.
Vouli Mamfredis, architect, Studio MMA Atelier d’architecture, Mamfredis Miner Architects
Deborah is also a past member of the Nomination Committee for the Project Chance Foundation Board and the Board of Directors of the Montreal Women’s Y where she served as president of the Femmes de Mérite Sponsorship Committee.